Press enter to continue the boot process.ģ.Ro quiet console=tty0 console=ttyS0,9600 acpi=ht pcie_aspm=off root=UUID=00ce9edf-0a60-4394-8ed2-0d49da56de47 rhgb quiet audit=1 enter the word single with a space before itįor reference you will be changing the boot line from: Press the right arrow to the far right of the line.Press the backspace key to remove the ' quiet console=tty0 console=ttyS0,9600' from the line.Press the left arrow, until the cursor is on the blank space to the left of acpi.

This is done by pressing backspace to remove the characters. Remove everything from the right end of the line, from rhgb and over.Once the boot process has been interrupted, the GRUB menu will post the available kernel: Solera (X.X.X.X-solera).This will access the GRUB boot loader menu. During the boot up process, the console will show the GRUB boot-menu for approximately 2 seconds.ĭuring that time, hit any key to interrupt the process. To change the admin password or any other user's password, enter: passwd user_nameĬonnect a monitor and keyboard directly to the Solera appliance.To change the root password, enter: passwd and enter the new password.Remount the root filesystem in read/write mode by entering: mount -o remount,rw /.You will be placed at a bash-4.2x# prompt (or something similar).Press Ctrl-x to continue booting the appliance.Place the cursor at the end of that line and enter: init=/bin/bash after the 'audit=1' parameter as shown in the screenshot above.Scroll down to the bottom using the down arrow until you locate the 'linux16 /vmlinuz' line.

Reboot the appliance and when you see the SoleraOS boot screen, press any key to pause the boot process.

Connect a keyboard and monitor to the appliance (or access the appliance via iDRAC remote console or any other IP KVM solution).

As part of performing these steps, you must agree to not install any scripts, packages, or other applications on the device, and to not modify or remove any Security Analytics installed components. The following steps will boot the appliance into single-user mode, which will allow you to reset the root password or make any other modifications as directed by Technical Support.

Reset mac password single user mode